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At Discount Car and Truck Rentals, we understand how important your personal information is, and we do our best to protect it. Our privacy statement is intended to help you understand how we use and protect your personal information.

Our privacy statement is our commitment to you that we will handle your personal information with care and in accordance with the law.

Our privacy statement is applied in the company but also in our locations and associated companies. We control and operate our site from our offices in Canada. Our Privacy Statement addresses only our practices regarding information collected directly from our site. It does not address or govern any information gathering or dissemination practices related to personal information collected by other means. 

We can be contacted by mail at:

Discount Cars et Trucks Rental

4145 Desserte Nord Autoroute 440 Ouest,
Laval, Québec, H7P 4W6

By e-mail at: sac@discountquebec.com

1. What is Discount Car and Truck Rental’s association with Enterprise?

The Canadian subsidiary of Enterprise Holdings Inc., which owns the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands, acquired Discount Car and Truck Rentals in September 2020.

2. As a result of the acquisition, what are the benefits for consumers?

Discount has a long history and proven track record in Canada. Through a broader array of cars and trucks, an expanded network of global locations at both airports and in the neighborhood, the acquisition allow us to enhance our ability to meet the unique mobility needs of customers more efficiently and with a focus on continued superior customer service.

3. What happens to the personal information I provided to Discount?

As of 1 July 2021, the personal information of Discount customers will be treated in accordance with the Enterprise Global Privacy Policy (privacy.ehi.com).
Our privacy policy explains our data collection, use, disclosure, and transfer practices, as well as individual access rights you may have when you use our sites and services. For questions or inquiries related to privacy and data protection, submit your request through our Global Privacy Portal

4. What is personal information?

Personal information is “information about an identifiable individual”. It includes any factual or subjective information, recorded or not, in any form.

5. Why do we collect personal information?

We collect personal data through Our Site for editorial and feedback purposes, marketing and promotional purposes, and for the purpose of providing a product or service requested by you, notifying you of changes to our policies or products and services, and customizing the content and layout of Our Site. We collect personal information for our internal purposes of record-keeping, conducting statistical analysis of the behaviour of visitors to Our Site, product and service development and the development of Our Site.

6. What personal information do we collect?

We collect only the type of information we need, such as:
  • Your home server domain names
  • E-mail address(es)
  • Computer type
  • Downloaded files
  • Search engine
  • Web browser
  • Other information you provide to us

7. How do we collect your personal information?

We may collect information from you directly in online order forms:
  • Sign-up forms
  • Contact forms
  • Online resume submissions
  • Registration forms
  • Surveys
  • E-mail
  • Other online avenues

When you visit Our Site, we may place Internet “cookies” on your hard drive. Internet cookies save personal data about you, such as
  • Name
  • Password
  • User-name
  • Shopping cart
  • Screen preferences
  • The pages you viewed on Our Site.

When you revisit Our Site, we may recognize you by the the Internet cookie on your hard drive and customize your experience accordingly.

You may decline Internet cookies by using the appropriate feature of your Web browser software.

We also use Web bugs to gather, store, and track certain information related to your visit and activity on Our Site, such as:
  • IP address of your computer
  • Time the Web page was viewed
  • Type of browser used

Definition of Web bug

A Web “bug” is a file object, which can be a graphic image such as a transparent one pixel-by-one pixel graphics file, which is placed on a Web page or in an e-mail message to monitor user activity.

Goals of a Web bug

We use the Web bug in order to solve technical problems with the services available directly or indirectly through our site and to calculate overall usage statistics. By continuing your visit and use of Our Site you are consenting Discount in collecting any of your personal information in accordance with our Privacy Statement.

8. How do we use your personal information?

We use your personal information only in accordance with the purposes for which it was collected, and we keep your personal information only as long as needed to fulfil these purposes or any legal or government requirements.

In order to better service you and fulfil our stated purposes, we may disclose your personal information to third parties who are legally or contractually obligated to keep such information private. For example, we may disclose your information to a franchisee that will be providing you with the product or service you request. We may provide any personal information you voluntarily provide to us to third parties who provide products, information, or services which we believe you may be interested in purchasing or obtaining.

We may disclose personal information to another party with whom we enter into a corporate transaction, such as a merger, consolidation, acquisition, or asset purchase, or to a third party pursuant to a subpoena, other form of legal process, or a request on behalf of any local, provincial, federal governmental department or agency.

In doing so, we will make reasonable efforts to ensure that these third parties only use the personal information for our stated purposes, but we shall not be responsible nor liable for their personal information handling or dissemination practices.

9. How do we protect your personal information and keep it up-to-date?

We take all measures we believe are reasonably appropriate to provide the secure transmission of your personal information from your computer to our servers through Our Site and safeguard your personal information against its unauthorized access, disclosure, copying, modification or misuse.

We use Secured Sockets Layer (SSL) technology for certain transactions on portions of Our Site to protect the transfer of personal information through Our Site.

Unfortunately, no data transmission over the Internet can be assured to be absolutely secure. As a result, while we attempt to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect the security of your data.

We have implemented numerous security features to prevent the unauthorized release of or access to personal information. We require any third parties who handle your personal information to protect it in a manner consistent with our own internal standards and, at a minimum, as required by law. Once your personal information is no longer required to fulfil our stated purposes, we take proper measures to destroy, erase or anonymize it in a manner that continues to maintain your privacy. Also, employees responsible for operation and maintenance of Our Site are asked to sign a non-disclosure agreement.

Please be advised, however, that the confidentiality of any communication or material transmitted to or from us via Our Site or e-mail cannot be guaranteed. Accordingly, we are not responsible for the security of information transmitted via the Internet. Instead of communicating with us via e-mail or the Internet, you can contact us by mail at:

Discount Cars et Trucks Rental

4145 Desserte Nord Autoroute 440 Ouest,
Laval, Québec, H7P 4W6

We rely on our personal information sources for the accuracy of the personal information they provide, and we do our best to ensure that the personal information we use on an on-going basis is accurate, complete and up-to-date. Should you find that the personal information we hold is out of date or inaccurate, please contact our Privacy Officer at the postal address, email or telephone number provided below.

10. Withdrawing your consent

You may withdraw your consent in respect of any or all of the uses or purposes detailed in our Privacy Statement at any time by contacting our Privacy Officer at the postal address, email or phone number below, provided you give us reasonable notice of the withdrawal. However, withdrawing your consent to certain uses of your personal information may affect our ability to provide you with the product or service you request.

11. Accessing your personal information

As our valued customer, you have the right to know what personal information we possess, how we have used it and with whom we have shared it, except where:
  • the information requested is protected by solicitor-client privilege;
  • the information requested was collected to detect and prevent fraud;
  • disclosing the information requested would likely reveal another individual’s personal information;

12. Right to Change Privacy Statement

We reserve the right to change this Privacy Statement at any time. Otherwise, it is your obligation to learn of changes to the Privacy Statement since your last visit to Our Site. Any change to our Privacy Statement shall be effective as to anyvisitor who has visited Our Site before the change was made.

13. Links to Third Party Web Sites and Third Party Advertisements

Our Site may contain links to other World Wide Web sites or third party advertisements. We are not responsible for the privacy practices of such Web sites, advertisers, or third parties, or for the content of such sites or advertisements.

It is possible that these links or advertisements, themselves, may be used by third parties or others to collect personal or other information about visitors to Our Site. It is solely your obligation to review and understand the privacy practices and policies of these other Web sites and of these advertisers and third parties.

Our Privacy Statement is written with you in mind. If you have any requests, questions, comments or suggestions regarding our privacy policies and practices, please contact our

Privacy Officer at:

Discount Cars et Trucks Rental

4145 Desserte Nord Autoroute 440 Ouest,
Laval, Québec, H7P 4W6

E-mail at: sac@discountquebec.com

14. Vehicle Data

Our vehicles may be equipped with technology that collects and transmits data from your rental vehicle. This may include information collected from event data recorders, global positioning devices, OnStar® systems, or any other similar technology. When installed and where permissible, this technology will enable us to collect and use information such as:
  1. precise location information;
  2. collision information; and
  3. vehicle operation information, such as operational condition, mileage, tire pressure and fuel status, and other diagnostic and performance information.

Once collected, this information may be combined with information you have provided us and used to generate safety, performance, billing, contract compliance, and other similar information so that we can deliver better services. Our use of the information may also include storage of this information after the expiration of your rental agreement. Renting a vehicle does not prohibit us from obtaining and using data collected from the vehicle. Your use of the Vehicle Data Systems made available to you is subject to the terms and conditions and privacy policy posted by the applicable Vehicle Data Systems provider and/or vehicle manufacturer (in the case of OnStar, information is available at www.onstar.com), which may include system and service limitations, warranty exclusions, limitations of liability, wireless service provider terms, privacy practices, descriptions of use and sharing of information and user responsibilities. 

Our use of information collected from the rental vehicle may include sharing information with third parties as described in this policy.

If you pair your mobile device with the rental vehicle’s satellite navigation or infotainment systems, your personal information may be transferred to and stored on these systems. We cannot guarantee the privacy or confidentiality of such information and it is your responsibility to wipe your personal information from these systems before returning the vehicle. Otherwise, the next users of the vehicle will be able to access this information.

If you download a mobile application made available by the vehicle manufacturer and you register the rental vehicle in that app, your use of the app may result in the sharing of personal data, vehicle information, location information and driving characteristics with the vehicle manufacturer. Your use of these apps is strictly governed by the vehicle manufacturer’s terms and conditions and privacy policy. Prior to returning the rental vehicle, it is your responsibility to either remove the app or delete the rental vehicle from the app.

Vehicle Data will be shared with emergency service providers, others who assist in responding to an accident, telematics service operators or those with whom we have a legal or contractual obligation to provide such data.
Reserve by phone 1 (844) 562-2886